Privacy Policy

Dr. Vaidya Eye Hospital operates this website as a platform to share medical information, describe our specialty services (including Cataract, Retina, LASIK, and Glaucoma treatments), showcase our professional medical team, and facilitate appointment scheduling.

This Privacy Policy governs the manner in which Dr. Vaidya Eye Hospital collects, uses, maintains, and discloses information collected from users (each, a "User") of the website.

We collect personal identification information from Users in a variety of ways, including when Users visit our site, book an appointment, submit an enquiry, or fill out a form.

• Personal Identification Information: Name, email address, telephone numbers, and preferred appointment details.
• Non-personal Identification Information: Browser name, device type, operating system, and other technical information.

Dr. Vaidya Eye Hospital may collect and use Users' personal information for the following purposes:

• To improve patient service: Information you provide helps us respond to your requests more efficiently.
• To personalize user experience: We may use information to understand how our Users use the services provided on our site.
• To process appointments: We use the information to contact you, schedule consultations, and manage treatments.
• To send periodic emails or SMS: We may use the email or phone to send updates pertaining to appointment scheduling.

Any information submitted through our appointment scheduling system, contact forms, or email addresses is treated with strict medical confidentiality.

Your clinical details and medical queries are accessed solely by authorized clinical staff to provide you with accurate medical guidance. We do not sell or disclose clinical enquiry details to external marketing agencies.

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Sensitive data exchange between the site and its Users happens over a SSL-secured communication channel and is encrypted and protected with digital signatures.

Our website may use "cookies" to enhance User experience. Users may choose to set their web browser to refuse cookies. If they do so, some parts of the site may not function properly.

Users may find resources on our site that link to third-party sites. We do not control the content on these sites and are not responsible for their practices. Browsing any other website is subject to that website's own terms and policies.

If you have any questions about this Privacy Policy, please contact our hospital desk at Dr. Vaidya Eye Hospital, Raylon Arcade, Andheri West, Mumbai. Phone: 9004496621 | Email: drvaidyaeyehospital@gmail.com